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Low income subsidy scheme

Subsidy scheme options

We have three subsidy schemes to offer residents on low-income pensioner or concession cards to feel safer, more secure and connected.

Subsidy SchemeDescriptionAgeIdentity document evidence required
SafetyRebates of up to $150 to assist adults to make their homes safer and more secure18+Health Care Concession Card (including Veterans' Affairs) Pensioner Concession Card
Home Modification or Assistive EquipmentRebates of up to $150 to assist seniors to manage everyday tasks and remain longer in their own home60+Health Care Card Pensioner Concession Card
Information TechnologyRebates of up to $150 to assist seniors to become more connected with friends, family, resources and information.60+Health Care Card Pensioner Concession Card

Note: A Seniors Card or Smartrider does not constitute acceptable proof. Applications will not be processed until valid proof has been received.

The City provides no guarantee that all eligible applicants will receive a rebate.


Residents on low-income, pension or concession, living within the City of Rockingham boundaries can apply; however, age restrictions apply to two schemes.

To be eligible for a subsidy, the following items are required:

  • ​a tax invoice displaying a zero balance ($0.00) i.e. it has been paid in full
  • the tax invoice must state the item/s purchased; EFTPOS receipts alone will not be accepted
  • should your tax invoice list your name and address, these details must match the details of the applicant
  • it should be noted that a quote does not constitute a tax invoice
  • ​valid bank account details (BSB, account number and signature)
  • a photocopy of the front and back of a valid Health Care Card or Pensioner Concession Card.

​Items must be purchased and/or installed and invoiced within the current financial year.

For home modification or fixture installation applications and where the applicant is not the home owner, written permission is required from the home owner/landlord/property manager in the relevant space provided on the application form.

How often can I apply?

Only one claim per subsidy type, per resident, per financial year is permitted, however, eligible applicants can apply for more than one subsidy type per financial year.

When can I submit my application?

Applications are accepted all year round but are only processed between July and May each financial year.  You will find out if your application has been successful within 30 working days of us receiving your completed application. Please note however that applications submitted during June could take 60 working days before an outcome is known. This is because completed applications received during June will not be processed as part of the current financial year and will constitute one claim for the following financial year.  For example, if an application is received on 9 June, it will not be processed until July and will count as a subsidy application received for the following financial year.

Rebates for successful applications will be directly deposited into your bank account. We have strict policies and procedures in place to ensure that your bank and personal details are kept secure.

How to apply?

Please refer to the Subsidy Scheme Eligible and Ineligible Items document for a list of items that can be applied for under each scheme. Contact us on or 9528 0333 if you are unsure if an item not listed can be applied for.

Applications are available by phone and email request, or can be downloaded below.  Please print off the form and ensure it is signed, then return it together with your bank details, supporting documentation and original tax invoice via email to ​ or via mail to PO Box 2142 Rockingham DC WA 6967.

Purchasing equipment

There are many places where you can purchase assistive equipment or receive advice about where to purchase it from, including the Independent Living Centre and Technology Assisting Disability WA (TADWA).

​The City does not recommend any supplier for installation. Local safety/security device suppliers/installers can be found in the Local Link (RMK Directory) or local newspapers.  For the purchase of assistive equipment or advice about purchasing, contact Indigo, Technology Assisting Disability WA (TADWA), or you can source other information online.  

For more information about the Subsidy Scheme contact us via email on or phone 9528 0333.

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