The City of Rockingham’s social media channels (Facebook, X, Instagram, LinkedIn, YouTube) aim to inform, educate, engage and inspire residents, visitors and businesses within our local government area. Please remember that the channels are public forums. They are not the place for private conversations, nor for the tone of voice or language sometimes used in private conversations. Social media is a very public place where many people of all ages from all walks of life, and with different social and cultural values, read and contribute to our discussions.
Good manners, polite interactions and respectful comments are expected from all our social media followers friends, even when disagreeing or expressing concerns. Comments which use offensive language, demean other people including City employees and Council Members, derail conversations with off-topic remarks or references to unrelated posts or that bring the City’s or Council’s reputation into disrepute will be hidden or deleted at the absolute discretion of City of Rockingham, and the people posting them may be permanently banned from the City’s channels. Community comments may also be turned off on some posts at the discretion of the City of Rockingham.
The City of Rockingham does not accept responsibility for community comments – they are not representative of the opinions of the City of Rockingham, nor do we make any warranty to their accuracy.
It’s really easy to be respectful, so please read through our guidelines, and help keep this part of the internet a polite, welcoming, and useful place for everyone.
Respecting other users, the City of Rockingham, our employees and Council Members
The City of Rockingham reserves the right to remove without notice or justification any posts which it deems to be:
- discriminatory in any way
- obscene, offensive or defamatory
- overtly sexual or explicit
- threatening or describing violent events or behaviours
- referring to or encouraging the use of illegal drugs or encouraging illegal behaviours (including the violation of Australian copyright laws)
- harassing, disrespectful or hateful to an organisation or person, including the City of Rockingham, our employees, Council Members, stakeholders, associates and suppliers
- comments that bring the City of Rockingham or Council’s reputation into disrepute
- endorsing election candidates
- spam, repetitive and non-relevant selling or advertising by commercial enterprises
- off-topic posts and comments
- repetitive comments copied and pasted or duplicated by single or multiple users
- any other inappropriate content or comments as determined by City of Rockingham.
Responding to you
At the City’s discretion not every individual post will receive a response, but the ones that do will receive a response within one working day during normal business hours. If you are posting anything that requires a formal response or action from the City, please either use our email (customer@rockingham.wa.gov.au) or postal address (PO Box 2142, Rockingham DC WA 6967).
For all posts on public consultation, please submit comments via the link provided in the post. Comments on the post will not be considered as feedback or be responded to.
Disclaimer
The City of Rockingham, its staff and contractors are not liable for the accuracy or authenticity of the content of our social media channels. The information provided is for information purposes only and visitors to the page are responsible for assessing the relevance and accuracy of our site as well as any external linked sites.
We monitor our social media channels from Monday to Friday, 9am to 5pm (excluding public holidays). Outside of these business hours, our staff do not moderate comments.
The City of Rockingham, its staff and its contractors are not liable for any financial or other consequences arising from the inappropriate, improper or fraudulent use of the information or data on this page. Modifying the material on this page in any way by unauthorised persons is strictly prohibited. Authorised persons include current City appointed Admins.
Under Australian copyright legislation, apart from the purposes of study and research or sharing content from the City’s channels using in-app features, no material on this page may be reused or redistributed without acknowledgement, without first obtaining written permission from the City.
The act of the City of Rockingham ‘following’ or ‘liking’ an individual person, group, organisation, business, event or location through social media platforms does not indicate the Council or the City of Rockingham endorse the views, products, services or activities pertaining to the ‘followed’ or ‘liked’ group, business or entity. We are not necessarily directly affiliated with and do not endorse any advertisement that may appear when viewing our page, unless stated otherwise.
Social media and other platforms have their own usage requirements in line with Australian Government regulations. It is the responsibility of the user to review and follow each platform’s individual terms of use.
For more information about these guidelines and posting on our social media channels, please contact the City’s Strategy, Marketing and Communications Team on 9528 0333 or email customer@rockingham.wa.gov.au.