Emergencies

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Photo of Emergency scenes

Emergency contacts

ServicePhone number
Fire/Police/Ambulance (life threatening emergencies)000
Western Power (fallen power lines)13 13 51
Water Corporation (faults and Emergencies)13 13 75
Gas leaks and emergency services1800 427 532
State Emergency Service (SES for storm and flood damage)132 500
Police (non urgent assistance) 131 444
Main Roads WA13 81 38
Shark sightings9442 8600

Are you prepared?

Local volunteer emergency services

We have a number of emergency services provided by members of our community, for our community. The contribution of these volunteers is invaluable. Their operations cover our coastal waters, rural, bushland and urban areas.

Local volunteer brigade

Emergency planning

It’s important to plan ahead for emergency situations, especially if you live in areas prone to natural disasters. It could save you and your family’s life.

The Emergency WA prepare website provides you with simple advice and directs you to resources where you can find practical actions to prepare for and cope during a range of emergencies.

Emergency preparedness

  • Emergency kit

    It is important to prepare and pack a kit for any emergency, that way you and you family will not waste valuable time if faced with an emergency situation. A good kit will contain the following:

    •  waterproof torch with spare batteries and bulbs, or wind-up torch
    • portable radio with spare batteries
    • mobile phone with charger (preferably car charger)
    • first aid kit, including essential medications and copies of prescriptions 
    • list of emergency and personal phone numbers
    • credit cards and cash
    • drinking water and non-perishable food
    • manual can opener
    • toiletry items, e.g. toilet paper, anti-bacterial wipes, toothpaste, toothbrush and soap
    • sealable waterproof bags
    • spare keys for house and car
    • tools, e.g. wrench, pliers, utility knife
    • sturdy gloves and rubber boots
    • personal valuables
    • a back-up copy of computer files

    photo of emergency kit

    For babies and young children

    • formula, nappies, medication
    • change of clothes
    • toys

    Important documents

    • inventory of house and contents
    • wills
    • insurance documents and policy numbers e.g. life/car/house/contents
    • birth and marriage certificates
    • passports/visa details
    • medical details, e.g. Medicare, immunisation records, bank statements etc.  

    Contact details

    During a flood you may also need to contact a range of people and services for help. Keep these numbers in your list of important contacts:

    • medical providers (doctor or hospital, health fund)
    • service providers (plumbers, electricians, gas and electricity providers, vet)
    • financial providers (bank, insurance provider, real estate agent).

    For more tips on preparing for emergencies visit the Australian Red Cross.

  • Disasters can strike with little or no warning and it’s important for Rockingham businesses to be prepared. These steps will help to ensure your business is prepared for any emergency.

    Create a resilient business

    • Identify the possible risks to your business (these may include flooding, severe storms, bushfire, and/or human-caused threats).
    • Prepare an emergency kit.
    • Ensure you have a business continuity plan, keep the plan up to date and store a copy in a safe, disaster-proof location.

    Prepare your staff

    1. Keep staff informed during an emergency event.
    2. Have a list of allocated tasks for staff to carry out before, during and after a emergency event.
    3. Have an evacuation plan for your business and ensure all staff are aware of its contents.
    4. Have a list of emergency contact numbers, including staff contacts.
    5. Ensure your staff are trained in evacuation and first aid procedures.

    Prepare stock and equipment

    • Ensure enough stock is on hand to supply your business and customers after an event.
    • Identify any vehicles and equipment that may need relocating or protecting during an event.
    • Ensure there are enough spare parts on site to keep equipment operational after an event.
    • Plan for the possibility of an extended power outage (obtain a generator and fuel if needed to maintain your business during a power outage).
    • Establish reciprocal help arrangements with similar businesses to provide support during and after the event.

    Infrastructure

    • Ensure your building is in sound condition.
    • Trim overhanging branches and clear your property of loose items.
    • Clear guttering and downpipes.

    If applicable, form a wide firebreak around your building(s).

    Insurance

    • Check there is adequate insurance to cover your business for different types of disaster.
    • Check with your insurance company whether there are any policy specific preparations you need to make prior to the event.

    Business documentation and records

    • Ensure critical documentation (insurance, financial, legal, and identification documents, etc.) is packed in a portable, waterproof container.
    • Back up critical data to a portable storage device and store it in a secure location or use cloud storage.

    Emergency Kit

    As a business owner it is important to prepare your business and employees by having an emergency kit and plan for an emergency.  The following list is a guide to business information and supplies that can help if your business is evacuated.

    Use a waterproof container to house the following items:

    • a hard copy list of important numbers including insurance policy numbers and emergency phone numbers (Council, SES, Police, fire and ambulance) – refer to the Emergency contact details
    • important documents, e.g. business account information, credit cards, insurance paperwork
    • valuables and computer backup data
    • portable radio and torch with spare batteries
    • first aid kit
    • list of special needs and physical aids
    • additional blankets, food, water and first aid (for staff that might be stranded)
    • spare set of master keys.
  • Equi-Evac Centre Network

    The Equi-Evac Centre Network was funded by the All West Australians Reducing Emergencies (AWARE) program and facilitated by the City of Mandurah. This project was the recipient of the WA Resilient Australia Awards 2017 and the National Resilient Australia Awards 2017.

    These resources will assist local governments and equestrian communities to create consistent, district-wide procedures for the management of evacuation centres at local public equestrian facilities, and enhance local welfare arrangements during a crisis.

    The Baldivis Pony Club has been identified as one such centre to service the horse community in Rockingham and surrounding districts.

    Horse evacuation kit photo Horse evacuation kit photo

    The Equi-Evac Centre Network aims to develop short term evacuation arrangements for equestrian communities who may be displaced in times of disaster.

  • Local Emergency Management Committee (LEMC)

    Under Section 38 of the Emergency Management Act 2005, a local government is required to establish one or more Local Emergency Management Committees (LEMCs) for the local government's district.

    The LEMC is to be managed and chaired by the local government with representation from the City, organisations and agencies that play a key role in emergency management within their local district.

    The functions of an LEMC, in relation to its district or the area for which it is established, are:

    • to advise and assist the local government in ensuring that Local Emergency Management Arrangements (LEMAs) are established for its district
    • to liaise with public authorities and other persons in the development, review and testing of the LEMA and
    • to carry out other emergency management activities as directed by the SEMC or prescribed by the regulations.

    The City of Rockingham has an active Local Emergency Management Committee (LEMC) comprising representatives from the City, local police, Department of Parks and Wildlife, Department of Health, Department of Fire and Emergency Services, Red Cross, Fire and Rescue Services and State Emergency Services to ensure the safety of our community.

    Local Emergency Management Arrangements (LEMAs)

    Emergency evacuation crewUnder Section 41 of the Emergency Management Act 2005, a local government is to ensure that emergency management arrangements are in place for that local government's district.

    LEMAs are developed to provide a community-focused, coordinated approach to the management of all potential emergencies within a local government area.

    For further information please visit the State Emergency Management Committee.

     

Recovery

The City is responsible for the recovery of affected individuals, communities and infrastructure following an emergency.

Information on the recovery process and available services may be published here.

There are currently no City managed recovery processes underway.

Evacuation centres

We have identified four evacuation centres to be used in the event of an emergency. The location will depend on the nature and extent of the incident. The details of the nominated centre will be published in official warnings if required during the emergency. 

If you need to evacuate, first seek shelter with family or friends. The Department of Communities is responsible for the opening and management of an evacuation centre. 

Register. Find. Reunite.

During emergency situations or disasters, the Register. Find. Reunite. system is launched by the Australian Red Cross.

Residents who have been evacuated are encouraged to register their name and whereabouts with the Register. Find. Reunite. system. Once registered, friends and family can locate you. 

The Register. Find. Reunite. system can be accessed during a disaster by:

  • visiting the Australian Red Cross 
  • phoning the Australian Red Cross on 1800 100 188
  • visiting an evacuation centre.

If you use the Australian Red Cross  to register your location and whereabouts, or to search for a loved one, choose the appropriate emergency event from the drop-down box.

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