COVID-19

The City is continuing to take advice from the WA Department of Health, State Government and Australian Government regarding the safety, health and wellbeing or our community, customers and staff. Read the latest information and updates.

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Coronavirus (COVID-19)

Date03 June 2020

The City has begun reopening some of its facilities in a staged approach following the release of the State Government's WA COVID-19 Roadmap. The safety, health and wellbeing of our community, customers and staff is our priority and we will continue to take advice from the Australian Government, State Government and WA Department of Health on these matters.

For all the latest updates and facts on coronavirus (COVID-19), please visit the WA Department of Health, the WA State Government, or call the coronavirus health information line on 1800 020 080.

Rockingham Recovery

Recovery roadmap

The City has appointed a dedicated team to manage the issues affecting the City and its community related to COVID-19. Here you can find all the up-to-date information about our services and facilities and any support you may require.

City facilities, buildings, parks and amenities

We are working hard to reactivate our community facilities in line with the phases of the State Government's WA COVID-19 Roadmap.

The health and safety of the community and staff is the highest priority and has been at the forefront of the planning process. Reopening of facilities will take place in a staged approach and all reopened facilities will adhere to the State Government’s COVID-19 Safety Plan.

All facilities that reopen will be operating under the social distancing rules and patron limits identified in the COVID-19 WA Roadmap. Accordingly, new hygiene and access protocols have been put in place and the terms and conditions at all City-operated facilities will also be subject to change to comply with the new rules.

Administration Building

Our Administration Building on Civic Boulevard, Rockingham reopened for in-person enquiries from Monday 18 May from 8.30am–4.30pm daily. 

Enquiries can also be made by phone on 9528 0333 or email at customer@rockingham.wa.gov.au. You can also submit an online enquiry, or contact us via Facebook.

A wide range of City services are also available on our website via our online services.

City Libraries

All of the City’s libraries are now open.  From Monday 8 June, Mary Davies Library and Community Centre, Rockingham Central Library and Safety Bay Library will be able to accommodate up to 100 people at a time for loans, returns and request services, and limited computer access.  Warnbro Community Library will have restricted numbers of approximately 30 during school hours and up to 100 from 3pm until closing.  

You will be able to stay in the library to study or read or use the WiFi, there is no need to limit your visit as before.  Regular programming is still being planned and is expected to commence in July when it is expected further restrictions will be lifted.

Customers will be able to access self-service printing and copying.

Library staff will also be required to take your details as you enter the library for contact tracing purposes as required by the State Government.

Libraries will extend opening hours from Monday 8 June. While the hours are still restricted, we hope it will provide more access for more customers across the day.  Further changes to opening hours will take place in a staged process, including opening on weekends in the near future.

Mary Davies Library and Community Centre:
  • Library – Monday to Friday 9am – 6pm
  • Community Centre – Monday to Sunday by appointment
Rockingham Central Library:
  • Monday, Wednesday, Friday 9am – 5pm
  • Tuesday, Thursday 9am – 7pm
Safety Bay Library:
  • Monday, Wednesday, Thursday, Friday 9am – 5pm
  • Tuesday 9am – 7pm
Warnbro Community Library:
  • Monday, Tuesday, Thursday, Friday 9am – 5pm
  • Wednesday 9am – 7pm
Toy Library

The Toy Library at Rockingham Central Library will be open by appointment on Tuesdays and Thursdays with bookings taken between 11am – 1pm and 2pm – 4pm for half an hour at a time. Library staff will undertake cleaning between appointments to ensure the service is safe to use and all toys will be cleaned well on return.   Call 9528 8683 or email rclcontact@rockingham.wa.gov.au.

Autumn Centre

In line with the WA COVID-19 Roadmap Phase 3 easing of restrictions, the Autumn Centre welcomes members back to most of its groups and activities. Centre hours will be 7.15am –3.30pm to allow for more cleaning. The centre is open to members only.

Sit down meals in the dining room and food and drink from the café are available. The hairdresser and podiatry service is available and most after-hours classes are operating. For further information please contact the Autumn Centre on 9528 8560.

Take away meals

The Autumn Centre will continue to provide takeaway meals on a prepaid basis. You may order by attending the centre or by phone. Collection of meals is after 12pm.

The cost is $8 for a main meal and $4 for dessert. Frozen meals remain available from 8am to 3pm Monday to Friday.

Payment via card is encouraged to avoid a further point of contact but cash is accepted if necessary.

Please call the Autumn Centre on 9528 8560 to check on the current menu or to advise the staff of any special requirements.

Aqua Jetty

The Aqua Jetty will reopen to members only on Monday 8 June with restricted services and revised opening hours in line with Phase 3 of the State Government's COVID-19 WA Roadmap.

Revised opening hours:
  • Monday–Friday: 6am–7pm
  • Saturday and Sunday: 7am–12pm
  • Public Holidays TBA

The gym, fitness classes and cycle studio will be operating with restricted participant numbers. Personal training, boot camps, the cafe and creche (with active direct debit add-on only) will also be available.

The aquatic facilities will remain closed due to major refurbishments happening at the centre. This includes the swim school, hydrotherapy, sauna, spa and steam room. The outdoor Rockingham Aquatic Centre will be open for Aqua Jetty members who hold memberships that would otherwise warrant them access to its aquatic services (i.e. Gold, Aquatic, Livewell and Teens).

Social distancing measures will be in place as well as extra cleaning. Please call Aqua Jetty on 9591 0888 with any questions you have, or refer to the frequently asked questions for Aqua Jetty members.

Mike Barnett Sports Complex

The complex will open from Monday 8 June. Please contact the complex on 9591 0850 or mikebarnett@rockingham.wa.gov.au for more information before attending.

Rockingham Arts Centre

The Rockingham Arts Centre is scheduled to open on Monday 6 July.

Rockingham Aquatic Centre

The 50m pool at the Aquatic Centre will be open from Monday 8 June for Aqua Jetty members who hold memberships that would otherwise warrant them access to Aqua Jetty aquatic services (i.e. Gold, Aquatic, Livewell and Teens) and casual users. Find out the opening hours.

Community halls

Our community centres and halls will reopen on Monday 8 June. Phase 3 social distancing restrictions will apply to all bookings (two square metres per person, and up to 300 people in total per venue over multiple spaces). Please contact the City on 9528 0333 or customer@rockingham.wa.gov.au to reactivate your booking or make a new one.

Sporting clubrooms and fields

These reopened on Monday 18 May. Full contact sport is permitted after Saturday 6 June. Sporting clubs/groups with a leased/licensed facility or with a seasonal oval allocation must complete or update their WA State Government-required COVID-19 Safety Plan.

Playgrounds

The City's playgrounds, skate parks and outdoor fitness equipment will be available to use from Saturday 6 June. Please remember to maintain social distancing while enjoying the facilities.

Enclosed dog parks

The enclosed dog parks in Rockingham and Baldivis reopened from Monday 18 May. Signs have been installed to remind residents to maintain social distancing when using the facilities.

Pound

The Animal Pound is operating by appointment. Please call 9528 0333 beforehand if you need to attend.

Waste and bins

Millar Road Landfill Facility

The Millar Road Landfill Facility remains open to accept waste and recycling products from the public and commercial operators.  Please refer to the landfill page for opening times and conditions

For the safety of customers and employees, please observe the following:

  • If you are unwell, please remain at home.
  • Observe the recommended social distancing and health and hygiene measures.
  • The preferred payment is a tip pass, EFTPOS or account.
  • The Recycle Yard is closed to shoppers. The Recycle Yard may be accessed to drop off items for recycling only. Recyclable items accepted are: metals, cardboard, polystyrene, car batteries, engine oil, and items dropped off through the Paintback scheme and Household Hazardous Waste.  Household items brought to the landfill not listed under accepted household items will incur landfill fees
  • Green waste is also accepted (tip pass or fees apply).

Waste Collection – Memorandum of Understanding

The City has entered into a Memorandum of Understanding (MoU) with other local governments and commercial waste collection providers to ensure essential waste collection services are maintained. In the event of any signatory to the MoU being unable to perform their waste collection services, the parties have agreed to share resources at standard charge out rates. The MoU was coordinated by WALGA and assists in ensuring that waste collection services are maintained to the highest possible

Events

We have taken steps to reduce the potential spread of the virus by cancelling many of our major events.  Check our What's on calendar for the latest event information, including any online workshops we have available.

All of the City's citizenship ceremonies have been cancelled for the forseeable future. Visit our citizenship page for more information.

Meetings

The format of our meetings have changed in line with the latest restrictions from the Australian Government and State Government.

Advisory committees

All non-essential advisory and occasional committees have been suspended.

Council and Committee meetings

The following meetings will be held by electronic means:

  • Planning  and Engineering Services Committee Meeting
  • Corporate and Community Development Committee Meeting
  • Ordinary Council Meeting.

Members of the public are unable to attend.  Questions relevant to the meetings can be pre-submitted by email to customer@rockingham.wa.gov.au by 2pm on the scheduled meeting day.

We apologise for any inconvenience. The City appreciates the patience of the community during this period and looks forward to the resumption of normal business activities as soon as practicable.

View agendas and minutes

Rates

At the 24 March Council meeting the decision was taken to freeze rates, fees and charges in the coming 2020/2021 budget.  

If you are experiencing difficulties paying your rates, please contact us on customer@rockingham.wa.gov.au or call 9528 0333.

Building permits and development applications

Building permits

Building permits can be submitted online on our website through Rock Port. We are available to take your calls to answer any questions you have before you get started.

Contact us on 9528 0333 to discuss your plans.

Development approvals

The Minister for Planning has authorised some temporary exemptions for certain approvals and requirements. Visit Development applications for more information.

Swimming pool inspections

We have recommenced our four-yearly physical inspections of swimming pool and spa barriers. Letters will be sent out inviting those residents with barriers that are due for inspection to contact us to make a booking. If you have a virtual inspection booked, one of our Compliance Officers will now attend your property to carry out a site inspection.

The City is committed to ensuring the health and wellbeing of its staff and the community. Compliance officers conducting the inspections will implement social distancing and other hygiene measures at all inspections. Where access to the pool barrier is available via the side of the house or through a carport or garage, this is preferable.

For further information on pool safety and your responsibilities visit swimming pools or contact us on 9528 0333.

Business support

The City has partnered with Business Foundations to deliver two types of complimentary one-on-one business advisory sessions to local businesses.

  • Free Emergency Business Advice

These sessions are available to local small businesses to provide information about the Federal and State stimulus packages, plus business continuity.  

Business Foundations advisors will offer a personalised one-hour service, providing advice online or over the phone. 

  • Rockingham Business Rebound Program

The Rockingham Business Rebound Program provides free one-on-one business advisory sessions with a focus on helping local small businesses in their COVID-19 recoveries. 

Business Foundations advisors will offer a personalised advisory service of up to three hours by providing advice over the phone or online, with the aim of preparing businesses as the Australian Government and State Government continue to cautiously ease restrictions.

How to register

To register for a business advisory session, which are provided free of charge through the City’s Small Business Support program, simply send an email to economicdevelopment@rockingham.wa.gov.au from your business email address and include the following details:

  • Business name
  • Business owner/contact name
  • Business address
  • Mobile
  • Email
  • Type of business

Eligibility Criteria

Only a limited number of places are available for eligible businesses, so please confirm in your email application that you meet the following criteria.

  • Have a lease on a bricks and mortar premises in the City of Rockingham; or
  • Are the registered owner of a small business based in the City of Rockingham: and
  • Are a small business as defined by Australian Bureau of Statistics (fewer than 20 employees)

Further support

Information for tourism businesses

  • The best place to get the most relevant and up-to-date information for tourism business is to subscribe to the Tourism Essentials newsletter for updates.
  • In light of current health advice, all destination marketing activity and promotional campaigns through Tourism WA, Destination Perth and the City of Rockingham has paused until event and travel restrictions are lifted.
  • Businesses should maintain social media communications, where appropriate, but not advertising campaigns. 
  • The City will continue to provide federal and state advocacy for tourism businesses during this time.
Food businesses

We recognise food businesses are experiencing a challenging time as they adapt to new changes and restrictions imposed by the State and Australian Governments due to the impacts of coronavirus (COVID-19). We are committed to supporting our local business in any way we can to maintain food safety and keep you, your workers and your customers safe. 

The City’s Health Services has developed a Food Safety Advice for COVID-19 factsheet to provide information and guidance for affected food businesses including restaurants, cafés and pubs which are undertaking takeaway and/or home delivery.  The team is also available to help food businesses to prepare for reopening when restrictions are lifted. If you run a hospitality business in the City of Rockingham, get in touch with our Health Services team on 9528 0315 or customer@rockingham.wa.gov.au to find out what you need to do to be in the best position to trade again – we have training and advice available, including information on the State Government's Hospitality and Tourism COVID-19 Hygiene Course. Information packs on how to prepare a food premises to reopen are also available. See below for some useful information.

AHA COVID-19 Hospitality and Tourism Hygiene Course 

COVID-19 Safety Plan and guidelines for food businesses

Environmental cleaning for workplaces

Routine cleaning of frequently touched surfaces using appropriate detergent/disinfectant solutions or wipes is effective at minimising the risk of coronavirus (COVID-19) transmission. It is recommended that the frequency of cleaning in all areas be increased. This is especially important in high traffic areas and areas accessed by the public.

Please click on the following links to view information on cleaning for general workplaces (non-healthcare settings) during the COVID-19 outbreak:

Need more information?

To access up-to-date information about COVID-19 visit:

Here are some links to posters you can print and place in your food business:

If you require any support to clarify any queries or concerns, please do not hesitate to contact the City’s Health Services by phone on 9528 0333 by email at customer@rockingham.wa.gov.au.

Beauty and personal care businesses

From Saturday 6 June beauty and personal care services (including tanning, waxing, massages, nail services, tattooing and piercing) can reopen, as part of the COVID-19 WA Roadmap, subject to mandatory conditions and the completion of a COVID-19 Safety Plan. Refer to the WA Government website for more information.

COVID-19 Safety Plan and guidelines for beauty and personal care businesses

Financial support available from the City

Community Grants Program

General Grants are available to incorporated not-for-profit organisations and associations, including those limited by guarantee (e.g. community groups and clubs), to assist with the delivery of programs that benefit the Rockingham community. General Grant requests have been increased from $3000 to $15,000 for the Emergency Relief Fund. This grant is only for eligible entities providing services/provisions or assistance to those affected by the impacts of COVID-19. 

Visit Community Grants Program

Low Income Subsidy Scheme

Subsidies are available to adults and seniors on low-income to assist them to feel safer, more secure and connected. Three subsidy types are currently available under our Low Income Subsidy Scheme, with up to $150 available under each subsidy type:

  • Safety: To assist adults to make their homes safer and more secure.
  • Home Modification or Assistive Equipment: To assist seniors to manage their everyday tasks and remain in their own home longer.
  • Information Technology: To assist seniors to become more connected to friends, family, resources and information.

Visit Low Income Subsidy Scheme

Community support programs and services

Neighbours Unite

Neighbours Unite aims to create resilient and safer communities through community connections. Most community activities have been cancelled or postponed, and social distancing is reducing the contact that people may have with their normal support networks. It is therefore an important time to reach out to connect with people in your community, particularly your neighbours and those you know are vulnerable. Visit Neighbours Unite to find out ways to stay connected with your neighbours.

Safety for Seniors

Safety for Seniors connects with vulnerable community members over the age of 65 through regular phone calls. During this time, the team will contact program members to establish individual emergency preparedness, the level of current community connection and what support members may need. If you would like to join the Safety for Seniors Program, please contact us on  customer@rockingham.wa.gov.au or call 9528 0333.

Youth Services Outreach Support

The City of Rockingham Youth Workers will be available to provide youth work support, referral and advocacy for young people aged 12–24 throughout this time.

If you are aged between 12–24 years and need support, please contact a Youth Worker via one of the below mobile numbers between business hours: Monday to Friday 8.30am – 5pm

The youth workers can assist you over the phone, by text messages or using FaceTime.

Rockingham Connect Community Transport Service

The Rockingham Connect Community Transport Service (RCCTS) has suspended the current schedule until further notice.

General health and wellbeing

The City has developed some online engagement tools to help people stay mentally and physically healthy.

How to talk to your children about COVID-19

COVID-19 has brought sudden and drastic changes which may leave children confused and uncertain. Although it is complex for children to understand, it is important to talk to your children on a regular basis, creating a safe space for them to share how they feel and to also give age-appropriate information to help their understanding. 

Visit Beyond Blue and the Raising Children Network for valuable information and tips on how to best speak with your child.

Emergency relief

The City is working in close partnership with the local not-for-profit sector to assist in coordinating emergency relief. If you are in need of emergency relief (in particular with food) please contact the city on 9528 0333 and ask to speak with Community Support Services to be referred to the appropriate agency.

Local support

Visit community support services for a list of local not-for-profit groups that can assist with everything from food hampers to financial assistance if you are struggling.

State and Federal government

The Western Australian and Australian Governments have announced some measures to support individuals and households. Read more about the Australian Government response and State Government response.

Contact/Emergency numbers (external support services)

Aboriginal Support Services: 

  • Babbingur Mia Health Service - Telephone Consultations only:  9550 0900
  • Wungening Corporation Rockingham  (Alcohol and Drug Services):  6558 1090 / 9221 1411

Community Support Services: 

Messages from the Mayor

Community Update from Mayor - 3 April 2020

Video

Community Update from the Mayor - 3 April 2020

Mayor Barry Sammels gives a brief community update about COVID-19.

Community Update from Mayor and CEO - 1 April 2020

Video

Update from the Mayor and CEO - 1 April 2020

Hear from Mayor Barry Sammels and Chief Executive Officer Michael Parker about how the City is still open for business, just a little bit different, and how we can all work together to help flatten the curve.

Community Update from Mayor - 26 March 2020

Video

Our Community's Response - 26 March 2020

Mayor Barry Sammels shares his thoughts about the City of Rockingham community’s response to COVID-19.

Community Update from Mayor - 25 March 2020

Video

COVID-19 Update - 25 March 2020

Mayor Barry Sammels provides a COVID-19 update following the March 2020 Council meeting.

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