Frequently asked questions about COVID-19
Is there contact tracing at City venues and facilities? What recovery support is available to me? Have rates been frozen?
The State Government has released its WA Recovery Plan which identifies 21 priorities for boosting the economy, supporting the community and building infrastructure following the impacts of coronavirus.
The City of Rockingham COVID-19 Local Recovery Coordination Group (LRCG) has been established to support the implementation of the plan. Visit Rockingham Recovery to find information about what resources, funding and other opportunities are available to City of Rockingham residents and businesses as part of the plan.
What if I am having trouble paying my rates? Is there any financial support available?
In March, Council resolved to not increase rates in 2020/2021.
This means the City of Rockingham is not collecting any more rates than last year. The total rates collected (the rates ‘yield’) will be the same as last year.
You can read more about it in our media release.
If you are experiencing difficulties paying your rates, please contact us on email@example.com or call 9528 0333.
Which of the City's facilities are open? How do I make a payment or enquiry if I don't want to attend your office? How do I report people who are not physical distancing? How do I report someone who is not self isolating? Where am I allowed to travel?
The City has partnered with Business Foundations to deliver complimentary one-on-one emergency advisory sessions and business rebound advice.
We are offering Emergency Relief Funds of up to $15,000 for eligible not-for-profit organisations providing emergency relief support services/provisions or assistance to those affected by the impacts of COVID-19 in the Rockingham community.
Subsidies are available to adults and seniors on low-income to assist them to feel safer, more secure and connected. Three subsidy types are currently available under our Low Income Subsidy Scheme, with up to $150 available under each subsidy.
Visit Rockingham Recovery: Financial assistance and hardship for more information.
Contact the COVID-19 National Coronavirus Helpline on 1800 020 080 for more information.