Payment options

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Payment Options

The City understands that everyone has different circumstances and therefore offers several ways to pay your rates. You can choose whichever option best suits you; the options and the corresponding amounts due are outlined on your rate notice.

There are three standard options:

  • Option 1: One annual instalment due on 25 August 2017.
  • Option 2: Two instalments due on 25 August 2017 and 2 January 2018.
  • Option 3: Four instalments due on 25 August 2017, 25 October 2017, 2 January 2018 and 2 March 2018.

Ratepayers choosing option 1 will go into the draw for the City’s annual Rates Incentive Scheme which includes prizes to reward ratepayers for paying their rates in full on time

Important note: Options 2 to 3 incur an additional administration fee, and interest of 5.5% is calculated within the cost of the options as stated on your rate notice. This amount is included in your total.

For direct debit arrangement, please see the forms below.

To find out your account balance, please contact the Rates team on 9528 0333 or sign up to the City's secure online portal Rock Port where you can view the balance of your rates account and make a payment.

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Title Type Size and format
Direct Debit Annual Charges/Instalment Options Form Form PDF 230 kb
Direct Debit Arrangement Form Form PDF 140 kb
Direct Debit Amendment Request Form PDF 92 kb

Rates Smoothing

The City offers Rates Smoothing to help households spread the cost of their rates throughout the year. Rates Smoothing allows you to make regular weekly, fortnightly or monthly payments towards your rates, ensuring the total is paid before the end of the financial year. Details are sent out annually with your rate notice. A copy of the terms and conditions can be found below.

Rate Smoothing applications have now closed for this year.

Rates Smoothing Frequently Asked Questions

How do I register for Rates Smoothing?
Can I change my option during the year?
Can I make my Rates Smoothing payments in person or by cheque or credit card?
Is there a fee for Rates Smoothing?
Do I have to reapply for Rates Smoothing next year when I receive my rates notice?
How do I change my bank account details?
What if I can't make any of the payment options?

How do I register for Rates Smoothing?

You need to complete an application form by the due date, which is included in the Rates Smoothing Information Brochure sent out with your rate notice, or available by contacting the City on 9528 0333. Please note applications have now closed for the 2017/2018 financial year.

Can I make my Rates Smoothing payments in person or by cheque?

No. You can only pay via direct debit from your nominated bank account or credit card if you register for Rates Smoothing.

Can I change my option from weekly/fortnightly/monthly during the year?

No. Once you have entered into an agreement, that must be adhered to for the remainder of the financial year. You can change your option when you receive your next annual rate notice.  If you are experiencing difficulties meeting your payment obligations please contact the City on 9528 0333 to discuss alternative payments arrangements.

Is there a fee for Rates Smoothing?

Interest of 5.5% is calculated within the cost of the options as stated on your rate notice. This amount is included in your total.

Do I have to reapply for Rates Smoothing next year when I receive my rate notice?

If you want to continue your payment arrangement for next year’s rates, you won’t have to do a thing. Your 2018/2019 annual rate notice will include details of your new Rates Smoothing payment amount which will be applied automatically if you want to continue this option.

How do I change my bank account details?

Please advise the City as soon as possible in writing of any change in bank details by completing a Direct Debit Amendment Request form.

What if I can't make any of the payment options?

Rates that are not paid by the due date will incur a daily interest charge. Please contact the City on 9528 0333 if you are experiencing difficultly paying your rates to discuss alternative payment arrangements.

Title Type Size and Format
Rates Smoothing Terms and Conditions Brochure 1.4 MB

Rates Smoothing Payment Dates


Payment Number


 
WEEKLY PAYMENT DATES FORTNIGHTLY PAYMENT DATES MONTHLY PAYMENT DATES
1 25/08/2017 25/08/2017 25/08/2017
2 01/09/2017 08/09/2017 29/09/2017
3 08/09/2017 22/09/2017 27/10/2017
4 15/09/2017 06/10/2017 01/12/2017
5 22/09/2017 20/10/2017 29/12/2017
6 29/09/2017 03/11/2017 26/01/2018
7 06/10/2017 17/11/2017 02/03/2018
8 13/10/2017 01/12/2017 30/03/2018
9 20/10/2017 15/12/2017 27/04/2018
10 27/10/2017 29/12/2017 25/05/2018
11 03/11/2017 12/01/2018  
12 10/11/2017 26/01/2018  
13 17/11/2017 09/02/2018  
14 24/11/2017 23/02/2018  
15 01/12/2017 09/03/2018  
16 08/12/2017 23/03/2018  
17 15/12/2017 06/04/2018  
18 22/12/2017 20/04/2018  
19 29/12/2017 04/05/2018  
20 05/01/2018 18/05/2018  
21 12/01/2018 01/06/2018  
22 19/01/2018    
23 26/01/2018    
24 02/02/2018    
25 09/02/2018    
26 16/02/2018    
27 23/02/2018    
28 02/03/2018    
29 09/03/2018    
30 16/03/2018    
31 23/03/2018    
32 30/03/2018    
33 06/04/2018    
34 13/04/2018    
35 20/04/2018    
36 27/04/2018    
37 04/05/2018    
38 11/05/2018    
39 18/05/2018    
40 25/05/2018    
41 01/06/2018    


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How to pay

Rates can be paid:

  • Online via our payment gateway (pay rates online)
  • In person at the City of Rockingham Administration Building using cash, cheque, credit card or EFTPOS
  • By mailing a cheque or money order payable to the City of Rockingham
  • In person at any Australia Post Office
  • Over the phone or Internet using BPay
  • Rates Smoothing
  • Via direct debit arrangement (please see forms above).

Full payment details are included on the bottom of your rate notice.
Important note: Rates that are not paid by the due date will incur a daily interest charge.


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