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Payment options

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Payment Options

The City understands that everyone has different circumstances and therefore offers several ways to pay your rates. You can choose whichever option best suits you; the options and the corresponding amounts due are outlined on your rate notice.

There are three standard options:

  • Option 1: One annual instalment due on 17 August 2018.
  • Option 2: Two instalments due on 17 August 2018 and 17 December 2018.
  • Option 3: Four instalments due on 17 August 2018, 17 October 2018, 17 December 2018 and 18 February 2019.

Ratepayers choosing option 1 will go into the draw for the City’s annual Rates Incentive Scheme which includes prizes to reward ratepayers for paying their rates in full on time

Important note: Options 2 to 3 incur an additional administration fee, and interest of 5.5% is calculated within the cost of the options as stated on your rate notice. This amount is included in your total.

For direct debit arrangement, please see the forms below.

To find out your account balance, please contact the Rates team on 9528 0333 or sign up to the City's secure online portal Rock Port where you can view the balance of your rates account and make a payment.

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Rates Smoothing

The City offers Rates Smoothing to help households spread the cost of their rates throughout the year. Rates Smoothing allows you to make regular weekly, fortnightly or monthly payments towards your rates, ensuring the total is paid before the end of the financial year. Details are sent out annually with your rate notice. A copy of the terms and conditions can be found below.

Rates Smoothing Frequently Asked Questions

How do I register for Rates Smoothing?
Can I change my option during the year?
Can I make my Rates Smoothing payments in person or by cheque or credit card?
Is there a fee for Rates Smoothing?
Do I have to reapply for Rates Smoothing next year when I receive my rates notice?
How do I change my bank account details?
What if I can't make any of the payment options?

How do I register for Rates Smoothing?

You need to complete the application form and return by Friday 10 August 2018.  This form is included with your Annual Rate Notice.

Can I make my Rates Smoothing payments in person or by cheque?

No. You can only pay via direct debit from your nominated bank account or credit card if you register for Rates Smoothing.

Can I change my option from weekly/fortnightly/monthly during the year?

No. Once you have entered into an agreement, that must be adhered to for the remainder of the financial year.  You can change your option when you receive your next annual rate notice.

Is there a fee for Rates Smoothing?

Interest of 5.5% is calculated within the cost of the options as stated on your rate notice. This amount is included in your total.

Do I have to reapply for Rates Smoothing next year when I receive my rate notice?

If you want to continue your payment arrangement for next year’s rates, you won’t have to do a thing. Your 2019/2020 annual rate notice will include details of your new Rates Smoothing payment amount which will be applied automatically if you want to continue this option.

How do I change my bank account details?

Please advise the City as soon as possible in writing of any change in bank details by completing a Direct Debit Amendment Request form.

What if I can't make any of the payment options?

Rates that are not paid by the due date will incur a daily interest charge. Please contact the City on 9528 0333 if you are experiencing difficultly paying your rates to discuss alternative Direct Debit options.

Title Type Size and Format
Rates Smoothing Terms and Conditions Brochure 1.4 MB

Rates Smoothing Payment Dates


Payment Number


 
WEEKLY PAYMENT DATES FORTNIGHTLY PAYMENT DATES MONTHLY PAYMENT DATES
1 17/08/2018 ​17/08/2018 ​17/08/2018
2 24/08/2018 ​31/08/2018 21/09/2018
3 31/08/2018 ​14/09/2018 ​19/10/2018
4 07/09/2018 28/09/2018 ​23/11/2018
5 14/09/2018 12/10/2018 ​21/12/2018
6 21/09/2018 26/10/2018 ​18/01/2019
7 28/09/2018 09/11/2018 ​22/02/2019
8 05/10/2018 23/11/2018 ​22/03/2019
9 12/10/2018 07/12/2018 ​19/04/2019
10 19/10/2018 21/12/2018 ​17/05/2019
11 26/10/2018 ​04/01/2019  
12 02/11/2018 ​18/01/2019  
13 09/11/2018 ​01/02/2019  
14 16/11/2018 15/02/2019  
15 23/11/2018 ​01/03/2019  
16 30/11/2018 ​15/03/2019  
17 07/12/2018 ​29/03/2019  
18 14/12/2018 ​12/04/2019  
19 21/12/2018 ​26/04/2019  
20 28/12/2018 ​10/05/19  
21 04/01/2019 ​24/05/2019  
22 11/01/2019    
23 18/01/2019    
24 25/01/2019    
25 01/02/2019    
26 08/02/2019    
27 15/02/2019    
28 22/02/2019    
29 01/03/2019    
30 08/03/2019    
31 15/03/2019    
32 22/03/2019    
33 29/03/2019    
34 05/04/2019    
35 12/04/2019    
36 19/04/2019    
37 26/04/2019    
38 03/05/2019    
39 10/05/2019    
40 17/05/2019    
41 24/05/2019    


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How to pay

Rates can be paid:

  • Online via our payment gateway (pay rates online)
  • In person at the City of Rockingham Administration Building using cash, cheque, credit card or EFTPOS
  • By mailing a cheque or money order payable to the City of Rockingham
  • In person at any Australia Post Office
  • Over the phone or Internet using BPay
  • Rates Smoothing
  • Via direct debit arrangement (please see forms above).

Full payment details are included on the bottom of your rate notice.
Important note: Rates that are not paid by the due date will incur a daily interest charge.